You must use a prefix in order to display what kind of problem is occurring with your account.
Payment Issue: Anything related to SD Coins or Donation Items.
Usergroup Change: This includes both the forums and game. This is if you have lost your color in game or want the special forum color for giving a payment to SoliDGunZ.
HGM Related Issue: Anything account or character related. Need an email change, character restored, or something general is wrong with your account.
Falsely Banned: Use if you want to appeal a ban.
Falsely Muted: Use if you want to appeal a mute.
Other Issue: Anything that isn't what I described above.
